TUGAS 3 BAHASA INGGRIS BISNIS 1

# REQUESTING a SERVICE

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November 30, 2016

Shangri-lah Hotel

Jl Jend Sudiman Kav. 1

Jakarta 10220

Dear Sir/Madam,

I tried reaching you on phone but could not connect. I am the Human Resources Development team of Astra International Group would like to book a conference hall in your hotel. We need to conduct a training session for the newly joined employees.

We are planning to run this event on 17th and 20th of December from 8 am to 5 pm. According to my estimations, I will need to be accommodated for at least a fifty people. We will need a big conference hall to accommodate our members and a smaller room next to conference hall.

We will need ten round tables with five chairs in each table, a microphone wireless, a projector and a good sound system in the conference hall. In the smaller room, we need two rectangular tables, two sofas, and a monitor.

We would also like the hotel to arrange for lunch. I would appreciate your faxing me the menu choices as soon as possible, but no later than Saturday, December 7th.

We would like to know the projected costs for our four days event. You do not need to include the lunch catering costs at this time. Could you fax or e-mail me your cost projections by 4th? I will give you the final confirmation of our reservation by close of  business on the 4th.

I want to thank you for your help. Please feel free to reach me at 021-88964246 to decide on a face to face meeting in order to discuss everything in detail. Hope to get the venue for those dates and information regarding the terms and conditions.

Sincerely

Windasari

Human Resources Development Team

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# CONFIRMING SERVICE

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Shangri-lah Hotel

Jl Jend Sudiman Kav. 1

Jakarta 10220

Desember 02, 2016

Mrs. Windasari

Human Resources Development Team

Astra International

Jakarta, 16390

Dear Mrs. Winda

Thank you for your November 30 letter expressing interest in Shangri-lah Hotel. This letter will confirm your plan to book a conference hall in our hotel.

We understand your company would like to reserve our conference facilities December 17 and 20. At least a fifty people will attend your meeting. Your will need a big conference hall and a smaller room next to conference hall.

As you requested, we will provide ten round tables with five chairs in each table, a microphone wireless, and a projector in the conference hall, as well as a sound system. We understand that you are bringing your own computer. We need to know the computer’s model and operating system. Please provide us this information one week before the start of the conference.

In the smaller room, we will provide two rectangular tables, two sofas, and a monitor. Please let us know whether you want a small or long sofa. This request can be submitted one week before the conference.

We will provide a buffet lunch. The menu choices were faxed to you yesterday. Please tell us your menu selections one week before the conference.

As you requested, I faxed the projected cost yesterday. After you decide on required equipment and the type of lunch, we can finalize the cost estimate.

I appreciate having the opportunity to plan your meeting. We invited you to come to our hotel to look our facilities and face to face meeting in order to discuss everything in detail anytime you can.

Sincerely,

Adhitya Agung

Meeting Planner